I just called the SunRocket 800-786-0132 customer service. The message said “We are NO Longer taking Customers Service or Sales Calls, Goodbye.” INSTANT HANG-UP!

According to GigiaOM an internal email was sent out to all employees this morning:

Unfortunately this email contains very bad news. We have just been informed that any and all last ditch efforts to keep operations running as well as a potential sale of the company have not gone through and that SunRocket will cease operations at COB today. As such, today is my last day and everyone else you may have worked with at SunRocket. … Regarding outstanding and future invoices: Sherwood Partners out of Palo Alto will be handling the close down of all invoices, current and outstanding.

Sure glad I am not one of the SunRocket customers that paid for the year upfront to get a discount!

UPDATE: SunRocket has apparently shut its doors and abandoned the business without a single warning or notice beforehand to its customers. Many customers that pre-paid for service may be stuck. One friend of ReelSmart who found his link light blinking and no dial tone was able to get a refund from American Express. My advice is port your number to another provider (Vonage, BroadVoice, VoiceWing, Packet 8, etc) ASAP and call your credit card company. If you purchased SunRocket in the last 60 days you may be able to get a refund.

    | Tags: VoIP